Do you and your staff know of the Ask for Angela campaign?
It is the idea that customers can ‘Ask for Angela’ as a discreet codeword for when they feel unsafe or threatened.
The staff member will then take appropriate action to ensure the customers safety. For instance, these actions could be escorting the customer safely out of the premises or calling a taxi.
While Freshers week the students making their return is fantastic for the city, there is a higher risk of someone becoming vulnerable in your venue. Whether you’re a nightclub, bar, retailer, hotel or an office, you never know when someone might need your help!
Please inform all staff members of this campaign, and feel free to request a poster to put in your venue to help spread the word and inform your customers they have your support.
If you have any queries or would like further information and guidance, please don’t hesitate to get in contact.